Get in Touch
Let's Talk TikTok
Whether you're a brand looking to grow on TikTok, a creator seeking incubation, or a journalist with a media enquiry — we'd love to hear from you. Our team typically responds within 24 hours.
How can brands and creators reach TGen Limited?
The fastest route is the form below — partnership and media enquiries are answered within 24 hours on UK business days. You can also email partnerships@tgen.limited or call +44 161 241 1938. Our head office is in Manchester, with operations in Madrid (Spain) and Düsseldorf (Germany).
Frequently asked questions before you get in touch
How can brands reach TGen Limited to discuss a TikTok project?
- The fastest route is the contact form on this page — pick "Brand Partnership" as the enquiry type. Our partnerships team typically responds within 24 hours on weekdays. You can also email partnerships@tgen.limited directly.
Where is TGen Limited based and which markets do you cover?
- Our head office is in Manchester, United Kingdom (51C Derby Street, M8 8HW). We operate across three European countries — the UK, Spain (Madrid), and Germany (Düsseldorf) — so we can run TikTok live sessions in English, Spanish, and German.
How quickly will TGen Limited respond to a contact enquiry?
- Within 24 hours during UK business days (Monday–Friday, 09:00–18:00 GMT). Enquiries received over the weekend are handled the next working day. Time-sensitive media enquiries marked "Media Inquiry" are routed for same-day response when possible.
Can creators apply to join the TGen network through this form?
- Yes. Select "Creator Application" as the enquiry type and tell us about your TikTok handle, content vertical, and which market (UK, Spain, or Germany) you are based in. We currently work with a network of 500+ signed creators across our three European markets.
Do I need to share commercial details before TGen will respond?
- No. A single message describing what you are trying to achieve on TikTok is enough for the first reply. We will follow up with a short discovery call before requesting any commercial information.